Introduction to pre-sale, in-sale and after-sale services
- Technical support. Support for the Light Device library, support for the use manual. A complete set of installation design support for the lighting system. Price Quotation .
- DWG CAD Light position design, dynamic effect design.
Pre-sales:
- Company introduction, product parameter introduction, product video function introduction, price and product details communication, delivery time, payment method, and delivery method confirmation. Invoice and Deposite confirm the order.
In-sale:
- Product production details images feedback, production line test aging images and video feedback. There are feedbacks regarding the detailed pictures of the customized products. If you are satisfied with the product, please pay the final installment. Packaging image feedback.
After-sale services:
- The goods are handed over to the freight company. Once the goods reach the customer, if there are any issues, they can be resolved through video communication or by sending accessories to address the after-sales problems. During the two-year warranty period, the product accessories are provided free of charge. Costs will only be charged for spare parts outside the warranty period.Maintain the company's provided production equipment for life.
- Professional lighting programmer on-site service.with lighting show experts available.Large Dispaly screen, audio system, stage lighting equipment, music, intelligent one-click control, synchronized APP.
Light Position Design document
Design Stage Effect picture offer
